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Privacy Filter Frequently Asked Questions


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What distinguishes adhesive privacy filters (P2S and P4S) from non-adhesive (P2L) ones?

The difference is how they adhere to the screen. The adhesive privacy filters have silicone adhesive on the entire surface of the back of the filter while the non-adhesive filters have adhesive strips that are installed on the outer edges of the filter to adhere.

The non-adhesive filters are easily removable and re-installed. They are great for customers who want privacy on their screen only some of the time.

The adhesive filters should only be installed and removed once. They take a little more time and patience to install; however, they do provide a bit more of a sleek look than the non-adhesive ones.

How are non-adhesive (P2L) privacy filters secured to the screen?

Each non-adhesive privacy filter comes with two sided adhesive strips. The strips are installed on the back of the filter along the edges of the filter. The strips will hold the filter in place and allow the filter to be removed repeatedly if needed without leaving any residue on the screen. Each order comes with extra strips which are helpful for people that remove and install the filter many times.

How is a privacy filter installed?

It depends on if you have the adhesive or non-adhesive filter. We offer detailed step-by-step instructions complemented by helpful videos. Check out our videos page. Contact us if you have any issues, we are here to help!

How can I accurately measure a curved monitor screen to determine the dimensions needed for a custom-cut privacy filter?

To accurately measure a curved monitor screen:

Apply masking tape: Place a strip of masking tape along the edge of the screen, ensuring it follows the curve of the screen.
Mark the edges: Carefully mark both ends of the tape where it meets the bezel (the frame around the screen).
Remove and Measure: Peel off the tape, lay it flat, and measure the distance between the markings with a ruler or measuring tape.

For a visual demonstration, check out this instructional video!

What should I do if my custom cut privacy filter doesn't fit?

Please ensure accurate measurements to avoid the need for multiple cuts. If the filter is cut too large, it can be returned for resizing. Exchanges are possible if the original filter is returned in like-new condition, though a 50% restocking fee may apply. For large orders, we may provide a paper template to verify measurements before processing the order.

How much time will it take to create my custom privacy filter?

Most orders can be filled within 1-2 business days, and 7-10 business days for larger purchases.

How do 2-way privacy filters differ from 4-way privacy filters?

Two-way privacy filters allow privacy from left to right, or if specified when ordering, top to bottom, while 4-way filters provide privacy from all directions. Both filters allow the person sitting in front of the screen to see it while limiting side viewing. View a video demonstration of the 4-Way privacy filter.

Can you cut a privacy filter that is set up in portrait orientation?

Yes, typically we cut our filters so that they are in "landscape" mode (width is larger than height like a standard monitor set up). Sometimes customers have devices that are in "portrait" mode. If you are ordering our two-way material & you have a screen where the height exceeds the width (portrait), we can custom cut a filter for you. You just need to make sure you enter a note during checkout that it needs to be cut in portrait mode so that the filter works for your needs.

Why am I seeing lines on my filter after it is installed?

You shouldn't see any lines on your filter. Due to variations in monitor designs, we may need to adjust the filter's rotational alignment by re-cutting it. If you encounter this issue, please reach out to our customer service department for assistance.

What is a seamed privacy filter?

A seamed privacy filter is needed when your device is larger than the privacy filter material we offer. If this is the case, your filter will be made using multiple sheets (typically 2). There will be a seam in between the two filters where they meet. The privacy material will still function the same as it would if it was a single piece.

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